Terms & Conditions

Welcome! By engaging with Claudelle for services, you agree to these Terms & Conditions. Please read them carefully. If you do not agree, do not proceed with services.

1. Services

Claudelle provides professional UGC services, including photography and videography for properties, restaurants, and other brands. Descriptions, packages, or pricing are indicative; all final terms are confirmed via formal client agreement.

2. Intellectual Property

All content produced by Claudelle, including text, images, videos, branding, and design, is owned by Claudelle until full payment is received. Clients receive full usage rights for approved deliverables. You may not reproduce or distribute content without permission.

3. Client Communications & Business Use

By working with Claudelle, you consent to receiving communications via email or phone. All information provided is used solely to deliver agreed services.

4. Third-Party Services

Claudelle may use third-party providers (e.g., Square, Hnry, analytics tools) to facilitate payments, invoicing, or project management. These providers are used solely to deliver services and maintain your data securely.

5. Limitation of Liability

Claudelle is not liable for any loss, damage, or inconvenience arising from engagement with services, including technical issues, delays, or unforeseen events.

6. Changes to Terms

Claudelle may update these Terms & Conditions at any time. Your continued engagement constitutes acceptance of the updated terms.

7. Governing Law

These Terms & Conditions are governed by the laws of Queensland, Australia.

8. Contact

For any questions about these terms, please don’t hesitate to reach out.